Dan Gillmor and the "Mediactivization" of America
That’s Dan Gillmor’s goal in a new book, Mediactive. Gillmor, a professor at the Cronkite School, has posted the first chapter online.
It seems as if it will be a survey of the changes in media we’re seeing (most notably the implosion of print media’s business model) and his vision of how journalists—and, importantly, consumers of their work—might see their way through.
I get a sharp pain behind my eyes when I read a lot of the idealistic prescriptions for American journalism. There’s a lot of “coulds.” People could participate in journalism a lot more than they do.
But let’s face it, most won’t—because they don’t care, because they don’t have the skills, or, in most cases, simply because they have a life and have better things to do.
In that context, this graf is refreshing:
Don’t get the idea that this is some kind of stern lecture about how you must do this or that or else you’re a bad person. Nor is this an “eat your (insert vegetable you loathe) because it’s good for you” exercise. We’re talking about doing something that’s often fun, if you have the slightest curiosity about the world, and downright useful the rest of the time.
I’m interested in the whole book. As he posts chapters, if I have something to say I’ll discuss it here.
A few thoughts on the first part of the first chapter—not to criticize but rather, as he asks, to provide feedback for iterations of the book as it’s being written. Gillmor writes:
Yet to assure a continued supply of quality information, we have to address the other side of a classic economic and social equation: demand. And to put it mildly, our demand today isn’t so great. In fact, it’s downright crappy.
Unless we all demand something better than we’ve been getting, we will get more of the same sludge that now dominates the world of news. I have nothing against entertainment. But information that doesn’t help us make better decisions about our families and our communities leaves us short-changed.
Two comments. One, I’m not sure it’s productive, in this particular discussion, to apply value judgments like “crappy” to demand. Believe me, I find the taste of the average American consumer positively horrific. And it’s fun to ridicule it.
But the future of journalism demands a tough engagement with… well, reality. And reality is what is going to dictate the success of media in the future. So let’s remember that people never really bought news. (Gillmor makes this point, one of my pet contentions on the issue, early in the chapter.) A lot of them were buying advertising, and in the end, what people paid made up only a small fraction of the average newspaper’s budget.
So there’s never really been a mass demand for news where it counts, which is the pocketbook. My point is just that, in this context, demand isn’t crappy. It is what it is—and those who hope to create the news of the future need to figure out what people want.
That said, there’s a big upside to this: People actually didn’t want a lot of what they were getting, because it was being provided by monopolies that were mostly serving their (that is, the monopolies’) advertisers. That’s why, to note just one obvious example, papers still have travel sections. The advertising department demands it.
So the good news is that a lot of the resources newspapers did have were wasted, journalistically. Only a small part of the average newspaper’s editorial budget went to actual news. In this context, the upside is that the new creators of content are free from a lot of the crap—here the word is appropriate—newspapers used to foist on us.
I’m sure Gillmor will get to those points as he goes on. I’m enjoying it thus far.
7:00 AM
High-wire act at the EVT
The publisher of the East Valley Tribune has posted a letter on the status of the paper’s pending sale. The news in the letter is … there is no news:
To Our Readers,
This week we have received a number of inquiries regarding the future of your newspaper. Because we value your trust in us and the relationship with all our readers, we wanted to provide a brief update.
While we have not yet reached a final agreement with Thirteenth Street Media for the sale of the Tribune, we remain in active discussions with them working to conclude the final details of a sale.
Please know that we will continue to publish and distribute the Tribune and provide our customers and readers with excellent service just as we always have while these discussions continue. Our Phoenix-area Web sites will also continue operating normally during this period.
Thank you for your continued support.
Sincerely,
Julie Moreno
Publisher, East Valley Tribune
Two months ago, the paper’s bankrupt owner, Freedom Communications, said it would close at the end of the year. Three weeks later, Thirteenth Floor came into the picture. Background on what’s happened since here.
7:00 AM
Are readers getting the information they need from local news?
One of the things I’m interested in journalismwise is the quality of local news. We all have the internets available to us now, so few of us are dependent on our local news sources for anything but local news, right?
At the same time, many of those local news sources, particularly the print ones, are quite vulnerable right now, given the state of the industry.
Part of the reason I pick on local papers so much is that, in this context—and please excuse my French—to keep printing the same shitty stuff you always did is to sign your own death warrant.
Here’s some examples.
One’s minor. You might have noticed how the Republic is reviewing the big stories of the decade, year by year, this week. There’s a list of national stories on the front page, local stories on the Valley & State page, biz stories on the business page.
It seem crazy to me the paper wouldn’t put the local stories on its front page. That’s the insight it has no other publication can compete with.
In what context is the idea “Boy, we think the tsunami was one of the biggest stories of 2004!” front-page news in a local paper?
All local newspapers are going to turn their interests sharply homeward in the coming years; the Republic is still acting as if it’s a prime source of national and world news for its readers. It’s not.
Put it in a fucking sidebar.
Here’s another example. The Phoenix Business Journal has a story plugged on its front-page today about retail sales in the month between Christmas and New Year’s:
Retail sales climb 2.3 percent
Retailers got some good news at the end of the holiday shopping season with sales up 2.3 percent from last year, according to figures released Tuesday from the International Council of Shopping Centers.
A few grafs down, the story cited similar figures from MasterCard. The trouble is that the story didn’t say what most national news stories on the topic did, namely that there was an extra shopping day in the period this year, which means that the actual increase in sales was only about 1 percent.
It’s a small thing, but in an information age, information matters. Why should I subscribe to the PBJ—which is supposed to be displaying some expertise in business issues—when even a casual reader of business news like me immediately spots deficiencies in its reporting?
The PBJ story gets worse. The second sentence of the story makes no sense:
The [council] described the increase as significant and said procrastination by holiday shoppers, coupled with a crippling Northeastern blizzard, proved strong for retailers.
Note that the council is telling us the increase was significant when in fact it wasn’t. And how was the blizzard “strong for retailers”? Am I missing something?
Another: In my Northeast-Phoenix-zoned local-news tab this a.m., there’s a story about … some crappy bar on Camelback. Here’s the hed and first graf:
Sip Tiny Tinis on big night out at updated HB Hanratty’s
HB Hanratty’s Pub in central Phoenix has started serving Tiny Tinis, 4-ounce pours for $4.
As usual, for some unknown reason the story doesn’t come up on AZCentral.com, though I noticed another story, here, that plugs the same drink.
The question, again, is why a newspaper wastes staff time assigning, writing, editing and publishing press releases.
(Not to mention the question of how this particular press release—about a bar on Camelback—came to be included in a zoned section devoted to northeast Phoenix news.)
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